If
you would like to order your item in a length other than one listed in the description,
or if you'd like to change a clasp type, please contact
HeartStrands after you place your order, and your request will be accommodated.
HeartStrands™ Payment Process
When you are ready to place your secure order, click "View Cart"
to begin your transaction. HeartStrands uses PayPal for online ordering.
To pay with your PayPal account:
Upon clicking "Proceed to Checkout", log in to PayPal.
To pay without a PayPal account:
To pay for your order with Visa, Mastercard, American Express or Discover card,
or echeck, look for this statement after clicking "Proceed to Checkout":
"Don't have a PayPal account?
Use your credit card or bank account (where available). Continue"
You will not be signing up for a paypal account at this point, you are merely
checking out as you would on any other shopping site.
Note: Minnesota residents will be charged 6.5% Sales Tax.
HeartStrands™ Shipping
Information
Items in stock will be mailed within 7-10 business days. If items are
not in stock or are being designed specific to your preferences, please expect
4-6 weeks for delivery. Should you need your order sooner, please contact us at
(651) 784-7646 or heartstrands@hotmail.com
and we will let you know if we can meet your request.
All orders for destinations within the United States will be
shipped via insured priority mail.
If your order is being shipped to an address other than the
billing address, please email the shipping address to heartstrands@hotmail.com.
HeartStrands™ Return
Policy
It is important to us that you are completely satisfied with your order.
Due to the custom nature of much of the jewelry made at HeartStrands Jewelry,
we have found it to be more efficient for you to communicate your requests clearly
before we begin creating your jewelry. Please call us at (651) 784-7646 or e-mail
us at heartstrands@hotmail.com to
ask any questions or clarify your order. We want to be sure we know what you have
in mind!
If you are not satisfied with your order, we would like to
talk with you. Please call us at (651) 784-7646. |
